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EUREKAFLATPACKSPowered by Maya Cabinets

Before you call

FAQs

Friendly answers for builders, cabinet makers and DIY customers.

Is Eureka Flatpacks only for builders and cabinet makers?

Not at all. Cabinet makers, builders and DIY renovators are all welcome here, and a trade account just needs an ABN. Create your free account and give it a go.

How does ordering work?

Create a free account and design the job in the 3D planner in your browser. The price updates as you change sizes and options, and when you submit it we cut, edge and drill it at our Truganina workshop. There is nothing to install, so you can start whenever you are ready.

What is the lead time?

Most jobs are ready in a week from our Truganina workshop, and two weeks is the longest we take. A custom benchtop needs at least two weeks, so you can plan around that with confidence.

What boards and hardware do you use?

We cut every job from Laminex and Polytec boards and fit it with hardware from Titus, Blum and Hettich. The hardware carries the manufacturer's lifetime warranty. You'll see every colour and price live in the planner as you design, so you can order with confidence.

Do you deliver, and can I pick up?

Yes. We deliver across Melbourne, quoted per job, and you can pick up from our Truganina workshop at 2/45 Amherst Drive. Give us a call on (03) 8376 8077 and we'll happily help.

Do you assemble cabinets?

Yes. We send the job as a labelled flat-pack, and we can assemble it for you as well. Assembly is quoted per cabinet in the portal, so you can see the price before you decide.

Can I order benchtops?

Yes. We supply stock-board benchtops, and custom benchtops are available when you need one made for the job. A custom benchtop needs at least two weeks, so you can plan the rest of the work around it.

Can you measure the job?

Yes, we can come out to measure up and help you plan the layout, so everything fits first time. Every job is a bit different, so we quote it individually based on where you are, how many rooms or cabinets are involved, and how much design help you'd like. Give us a call on (03) 8376 8077 and we'll give you a clear price before we book anything in.

What warranty do I get?

Titus, Blum and Hettich hardware carries the manufacturer's lifetime warranty. Laminex and Polytec boards carry the manufacturer's warranty for the product you order. Email info@mayacabinets.com.au or call (03) 8376 8077 if you have a warranty question.

What is included?

Your parts are cut on an ATC CNC and finished on an automatic edgebander at our Truganina workshop. Every part is labelled and pre-drilled, plans come with the job, and we fit Titus, Blum and Hettich hardware. If you want the cabinets assembled, the portal quotes that per cabinet before you commit.

How do I get an accurate quote?

Build the job in your free account and the price updates as you change sizes and options. You can see the quote before you submit, so you know where you stand. Create your free account and give it a go.

Can I save a design and reuse it?

Yes. You can save a job in the planner and open it again whenever you need it, and you can copy a layout for the next job. It is a simple way to keep a design you are happy with.

Which rooms can I design?

You can design kitchens, bathrooms, laundries, wardrobes, home offices and more in the planner. Start with a free account and watch the price update as the room comes together.

How accurate is the cutting?

Every part is CNC-cut precisely to the sizes you enter at our Truganina workshop, so accurate measurements matter. If you would like us to measure the job, we can. Give us a call on (03) 8376 8077 and we'll happily help.

Is assembly difficult?

The parts arrive labelled and pre-drilled, with plans in the pack, so you have a clear path to follow. The assembly page has a video for each cabinet, and for doors, drawers and feet. If you would rather we assemble it, the portal quotes that per cabinet.

I forgot my password, or the first email did not arrive.

Reset your password with the email you registered, and you will be straight back into your account. If that email does not arrive, check your spam folder, then reset again with the same email. Give us a call on (03) 8376 8077 and we'll happily help.

Start the job in the planner

Create a free account, or log in if you already have one. We cut the parts in Truganina.